7zebet Privacy Policy

1. General Introduction

7zebet operates a safe and reliable online gaming platform for users in Bangladesh. As part of providing our services, we collect and process certain personal information from you. The purpose of this Privacy Policy is to clearly inform you about what types of information we collect, why we collect it, and how that information is used and stored.

Our platform uses SSL encryption technology to keep your information secure. We do not sell or transfer your personal information to any third party for commercial purposes. 7zebet is always operated with transparency and integrity.

2. Information We Collect

During registration and use of 7zebet services, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and date of birth
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID card or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, Upay account numbers or bank information)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Browsing activity and game history on the platform
• Login time and location information
• Cookie and session data

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect necessary information through trusted verification services. This information is used solely to ensure security.

3. Purposes of Using Information

7zebet uses the information it collects only for the following lawful purposes:

• Account Management: Completing the registration process, verifying identity, and keeping the account secure.
• Payment Processing: Properly handling deposit and withdrawal transactions.
• Customer Support: Providing assistance through 24/7 live chat and resolving your issues.
• Security and Fraud Prevention: Detecting unusual account activity and taking preventive measures.
• Responsible Gaming: Monitoring usage patterns to keep responsible gaming tools functioning properly.
• Legal Compliance: Retaining necessary information to comply with applicable laws and regulations.
• Service Improvement: Statistical analysis to improve the user experience.

4. Information Sharing and Disclosure

7zebet does not sell or commercially transfer your personal information to third parties. However, information may be disclosed in the following limited circumstances:

4.1 Service Partners

Necessary information may be shared with trusted service partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support. These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed when required to comply with court orders, lawful requests from government agencies, or applicable laws.

4.3 Security Reasons

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

5. Data Protection and Security

7zebet uses modern technology and methods to protect your personal information:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Your information is stored in secure data centers where unauthorized access is not permitted.
• Access Control: Only authorized personnel may access your information when required for specific work purposes.
• Regular Audits: Security measures are regularly reviewed and updated.
• Two-Factor Verification: An additional verification layer for sensitive account activities.

6. Cookie Policy

The 7zebet website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Monitor site usage to help improve our services.

6.2 Cookie Control

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work correctly.

7. Data Retention Period

7zebet retains your personal information only for as long as necessary. Generally:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, relevant information may be retained for a specified period in accordance with legal obligations.
• Transaction records are retained for the period required under financial regulations.
• Log files are kept for a limited period for security purposes.

After the retention period ends, information is securely deleted or anonymized.

8. Your Rights

As a user of 7zebet, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of incomplete or inaccurate information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information where legal obligations exist.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, please contact us. We will respond to your request within a reasonable time.

9. Protection of Minors

7zebet strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors.

An age verification process is conducted at the time of registration. If we are informed that a minor's information has been collected, we will promptly delete that information and close the associated account.

10. Third-Party Links and Services

The 7zebet platform may integrate services from payment gateways and game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). These third-party services have their own privacy policies that differ from ours. We are not responsible for the privacy practices of third parties.

We recommend that you read the privacy policy of each of these services before using them.

11. Policy Changes

7zebet reserves the right to change or update this Privacy Policy at any time. For significant changes, we will:

• Post a clear notice on the website.
• May notify registered users via email.
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy and data protection team will process your request as quickly as possible.